"...What the electorate desperately wants is politicians who can talk clearly about how we might deal with these issues. Miliband, though, is much happier with abstractions. It means that we have no idea what would follow from his beliefs.
There was a classic example of that in September when an interviewer asked what Miliband meant by his "deeply progressive" "empowerment agenda". Miliband's reply is worth quoting in full.
"You can't stand for empowerment unless you are an egalitarian. That's the platform we then use to stand up for a strategic role of government, but also stand for decentralisation. We stand up for social mobility, and we see public service reform as critical to that, and welfare reform. We stand up for the diversity of Britain, but we know it has to be founded on strong rights and responsibilities. And, very importantly, although there's no point in pretending it's popular, you have to stand up for internationalism, and you have to stand up for the need to share power in Europe, to be influential in the world. That's basically my pitch."
Speeches like these have no clarity, no conviction, and communicate nothing except a kind of arrogance in the speaker. That is Miliband's principal problem. Not only is there no sign that he is thinking deeply about politics, but he isn't a natural communicator. That, in our multimedia era, is a fatal flaw. We're no longer just in an era of 24-hour news. We're living in the era of the 60-second minute, where effective politicians must be comfortable with the instant responses, informality and unguardedness of tweeting, blogging, YouTube and Facebook. The public still want their leaders to have big ideas. But they will warm only to those politicians who are so at ease with what they are and what they think, and so interested in engagement with others, that there is no sense of a barrier between them and the people they are trying to reach.
Miliband is not of this model. It is, however, critical for Labour that the next leader should be, especially when David Cameron is learning to do all this with ease. The party doesn't seem to have grasped the crucial importance of communicating in every way. It learned the wrong lesson from its disillusionment with Tony Blair. Because he is now condemned as a smooth communicator, too many people concluded that charm was an unnecessary quality in a leader. In fact it's vital, though not sufficient. What was wrong with Blair wasn't charm, but policy..."